Product complaints

Brickell Ave, suite 317:

Fill the Complaint form and put it in the package with the item under complaint. You can download the form HERE. If you do not have a printer or you do not want to use our form, please prepare your own complaint description. However, we encourage you to use the form prepared by us.

Send the package to the following address (we recommend choosing a tracked service).

 

Dear customers!

As of NW 25th Street, Suite #115, the address for Salesuplly changed to:
 
If you wish to report a faulty/ damaged product, you need to 

12480 This address was valid until, 

If you wish to report a faulty/ damaged product, you need to

USA

 

Salesupply Inc. c/o „DC Answear - Cheap Erlebniswelt-fliegenfischen Jordan outlet Complaints”

1110 As of October 1, 2023, the address for Salesuplly changed to

Miami, Florida 33131

USA

(Miami, FL 33182 NW 25th Street, Suite #115.)

 

Wait for the review of your complaint.

Complaints are reviewed no later than 30 days from the date of receiving the item under complaint. If the complaint is approved, we will comply with the complaint claim in accordance with the applicable law. If you want to check whether your package has safely arrived at Salesupply Hub in Miami, you can do it on the website of the shipping company through which you have sent the package.

Prm.com/eu is liable for the lack of conformity of an item with the contract existing at the time of delivery and revealed within 2 years from that time in accordance with regulations of the appropriate consumer laws.

As of October 1, 2023, the address for Salesuplly changed to
Complaint form

Brickell Ave, suite 317 FAQs